Mail Order & Delivery
All Prices are shown in GB Pounds Sterling inclusive of UK Vat at the current rate. While we endeavour to keep our online catalogue fully up to date we reserve the right to change prices and stock without prior notice if necessary.
Due to the strength of the Euro & Dollar to the Pound some prices may increase by 5 - 10%
Green and Stone offers a full mail order service. We can send most items to most destinations in the UK and overseas.
At present we do not have direct online purchasing but are happy to help with any mail order enquiry. Please contact us to check stock availability, delivery costs, arrange payment or any other information you require.
By email: firstname.lastname@example.org
Tel: +44(0)20 7352 0837
Fax: +44(0)20 7351 1098
Mail Order Payment
Please contact us to check we have everything in stock and delivery costs before making payment.
We can accept payment by debit/credit card over the telephone.
Please Tel: +44(0)20 7352 0837
Cheque in advance (UK Sterling only). As a rule cheques have to clear before goods can be dispatched. Most cheques take at least seven working days to clear, some can take much longer.
Bank transfer – please contact us for details.
With such a large and varied selection of products it is difficult to provide a comprehensive list of costs but we endeavour to send by the most economical and efficient services for your requirements.
Wherever possible we prefer to use tracked services which while slightly more expensive mean that your goods are insured (There may be optional additional insurance costs for very high value goods). We are not responsible for any loss or delay for any orders which are requested to be sent on non-tracked services.
Delivery within the UK
For small, lightweight goods we use Royal Mail Special Delivery and First Class Signed For services. Prices start at £4.10
For larger Parcels; Parcel Force or Courier services depending on the weight, size, value and speed of delivery required.
Royal Mail International Signed For or Royal Mail Airsure. These services are for small parcels up to 2kg in weight.
For larger parcels; Parcel Force or Courier services.
Please contact us for a quote. We will do our best to send to most countries and have sent goods all over the world, but certain import restrictions can apply.
Mail Order Restrictions
Unfortunately we are unable to send flammable or hazardous goods within the UK or overseas. Please check with us if you need further information. Other restrictions may apply.
Return of Mail Order Goods
We hope you will be pleased with your purchase but if you find it is not what you require please contact us within seven working days of receipt of the goods. The customer will be required to cover the cost of return of the goods which should be in a saleable condition. Once the goods are received a refund will be made of the cost of the goods, but not the carriage, by the same method as payment within 30 days.
Faulty or damaged goods
Please contact us as soon as possible (within seven days of receipt of goods) The cost of the goods and carriage will be repaid in full once we have confirmed the goods are faulty or damaged.
Our Website can only provide a sample of all the products we stock, (through the various catalogues listed on the left had side of this page). If at all possible we advise you to make a visit to our shop where you can browse and discover the vast range of materials on offer.